One-Year Warranty Policy
Thank you for choosing our EV Charger range. We stand behind the quality of our products and offer the following one-year warranty to ensure your satisfaction:
Coverage: This warranty covers defects in materials and workmanship of our EV Chargers for a period of one year from the date of purchase.
Repair or Replacement: During the warranty period, if your charger is found to have defects covered by this warranty, we will repair or replace the product, at our discretion, free of charge.
Exclusions: This warranty does not cover damages caused by misuse, accident, improper installation, unauthorized repair, or any alteration to the product. It also does not cover normal wear and tear.
Installation Guidelines: Installation must be performed following the guidelines set forth by the National Electrical Code and the Manual provided with the product. Any installation not in compliance with these guidelines, including those stipulated by the NEA, will void this warranty.
Proof of Purchase: To be eligible for warranty service, you must provide proof of purchase, such as a sales receipt or order confirmation.
How to Claim: If you believe your EV Charger is defective and covered by this warranty, please contact our customer service team at [contact information] to initiate a warranty claim. You may be required to return the product for inspection.
Limitation of Liability: Our liability under this warranty is limited to the repair or replacement of the defective product. We shall not be liable for any incidental or consequential damages.
Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
By using our EV Charger range, you agree to be bound by the terms and conditions of this warranty policy. If you have any questions or concerns regarding the warranty, please feel free to contact us.